ON-LINE ORDER PROCEDURE
As you browse our website, at any time, you may enter a "Qty" and hit the "Add" button. Each time you "add" a product from our on-line store, you will see a summary of all of your selections in your cart. On this summary page, you can "recalculate" quantities, if you like. If you want to do more shopping, simply click "back to shopping" after each of your selections. Once you have finished making your selections, you can check-out by filling out the shipment/payment form that follows your selection summary. The pricing shown at check-out does not include any shipping or sales taxes, which we will add to your total at the time of shipment.
We generally ship in-stock items within 2 business days of order placement. For shipments within the continental United States, we use USPS Ground. For shipments to Alaska, Hawaii, and outside of the United States, we use Priority USPS. We charge actual freight for all orders. There is no additional handling fee. For special situations, feel free to call or e-mail us to discuss any alternative shipping arrangements.
If you would like a shipping cost estimate prior to ordering your products, please email us at firstname.lastname@example.org. Provide us with the name of the product you are interested in, your zip code, and an email address. We will do our best to respond within 1 business day.
We want you to be happy with your purchase from Scrappily Ever After. If you receive a defective product, please email us and we will make arrangements for returning/exchanging it. Unopened merchandise with a receipt may be returned within 30 days. Books, magazines, pens, markers and stamps are not returnable. No returns on sale/clearance items.
We accept only credit card payment for online orders. We accept Visa and MasterCard at the on-line store. If you want to use American Express, you may do so by calling the store and placing your order over the telephone. If you would like to call your credit card information to us rather than put it on the order form, please call 254/773-3337 during business hours (Mon-Sat. 10-6 CST). You may also fax your order (254/791-0510). Note that our fax machine is located in a secure location at our store.
We respect the privacy of our patrons. Your e-mail address (or any other information you provide to us will not be sold or used for commercial purposes beyond those of your business dealings with Scrappily Ever After. We will occasionally send e-mail to past customers advising of specials and news associated with Scrappily Ever After. You can be removed from these e-mails by sending a note to email@example.com. Online transactions take place on a secure server. We can view your credit card numbers only on this secure server.